{"id":8445,"date":"2025-11-15T12:57:28","date_gmt":"2025-11-15T12:57:28","guid":{"rendered":"https:\/\/deekorp.com\/?page_id=8445"},"modified":"2026-05-18T12:18:39","modified_gmt":"2026-05-18T12:18:39","slug":"complaint-management","status":"publish","type":"page","link":"https:\/\/deekorp.com\/ar\/complaint-management\/","title":{"rendered":"\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8445\" class=\"elementor elementor-8445\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8733ef9 e-flex e-con-boxed e-con e-parent\" data-id=\"8733ef9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/deekorp.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/Dkrp-3-Bg.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;background_video_start&quot;:1}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-46cf46d e-con-full e-flex e-con e-child\" data-id=\"46cf46d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91e95ea dkrp-heading_01  elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"91e95ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:&quot;600&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaint Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cded83b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"cded83b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a07b2ed elementor-invisible elementor-widget elementor-widget-image\" data-id=\"a07b2ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:&quot;600&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal.png\" class=\"attachment-large size-large wp-image-10203\" alt=\"\" srcset=\"https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal.png 1024w, https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal-300x300.png 300w, https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal-150x150.png 150w, https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal-768x768.png 768w, https:\/\/deekorp.com\/wp-content\/uploads\/2025\/11\/legal-12x12.png 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4c7484 e-con-full e-flex e-con e-parent\" data-id=\"f4c7484\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6bff36 elementor-widget elementor-widget-shortcode\" data-id=\"f6bff36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"835\" class=\"elementor elementor-835\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59e8a9a e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"59e8a9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52c063a elementor-widget elementor-widget-html\" data-id=\"52c063a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- TradingView Widget BEGIN -->\r\n<div class=\"tradingview-widget-container\">\r\n  <div class=\"tradingview-widget-container__widget\"><\/div>\r\n  <div class=\"tradingview-widget-copyright\"><a href=\"https:\/\/www.tradingview.com\/markets\/\" rel=\"noopener nofollow\" target=\"_blank\"><span class=\"blue-text\">Ticker tape<\/span><\/a><span class=\"trademark\"> by TradingView<\/span><\/div>\r\n  <script type=\"text\/javascript\" src=\"https:\/\/s3.tradingview.com\/external-embedding\/embed-widget-ticker-tape.js\" async>\r\n  {\r\n  \"symbols\": [\r\n    {\r\n      \"proName\": \"FOREXCOM:SPXUSD\",\r\n      \"title\": \"S&P 500 Index\"\r\n    },\r\n    {\r\n      \"proName\": \"FOREXCOM:NSXUSD\",\r\n      \"title\": \"US 100 Cash CFD\"\r\n    },\r\n    {\r\n      \"proName\": \"FX_IDC:EURUSD\",\r\n      \"title\": \"EUR to USD\"\r\n    },\r\n    {\r\n      \"proName\": 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elementor-element-9971e46 elementor-widget elementor-widget-shortcode\" data-id=\"9971e46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"8836\" class=\"elementor elementor-8836\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d35c672 e-con-full e-flex e-con e-child\" data-id=\"1d35c672\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-10c6676d e-con-full e-flex e-con e-child\" data-id=\"10c6676d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2686d400 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"2686d400\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\r\n\t\t\t\t<ul id=\"menu-1-2686d400\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8817\"><a href=\"https:\/\/deekorp.com\/ar\/legal-documents\/\" class=\"elementor-item menu-link\">Legal Documents<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8815\"><a href=\"https:\/\/deekorp.com\/ar\/kyc-aml-policy\/\" class=\"elementor-item menu-link\">Kyc Aml Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8812\"><a href=\"https:\/\/deekorp.com\/ar\/privacy-policy\/\" class=\"elementor-item menu-link\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8811\"><a href=\"https:\/\/deekorp.com\/ar\/terms-and-conditions\/\" class=\"elementor-item menu-link\">Terms And Conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8813\"><a href=\"https:\/\/deekorp.com\/ar\/risk-disclosures\/\" class=\"elementor-item menu-link\">Risk Disclosures<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8814\"><a href=\"https:\/\/deekorp.com\/ar\/order-executions-policy\/\" class=\"elementor-item menu-link\">Order Executions Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8816\"><a href=\"https:\/\/deekorp.com\/ar\/complaint-management\/\" class=\"elementor-item menu-link\">Complaint Management<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\r\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\r\n\t\t\t\t<ul id=\"menu-2-2686d400\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8817\"><a href=\"https:\/\/deekorp.com\/ar\/legal-documents\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Legal Documents<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8815\"><a href=\"https:\/\/deekorp.com\/ar\/kyc-aml-policy\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kyc Aml Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8812\"><a href=\"https:\/\/deekorp.com\/ar\/privacy-policy\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8811\"><a href=\"https:\/\/deekorp.com\/ar\/terms-and-conditions\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Terms And Conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8813\"><a href=\"https:\/\/deekorp.com\/ar\/risk-disclosures\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Risk Disclosures<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8814\"><a href=\"https:\/\/deekorp.com\/ar\/order-executions-policy\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Order Executions Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8816\"><a href=\"https:\/\/deekorp.com\/ar\/complaint-management\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Complaint Management<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc32b3e elementor-widget elementor-widget-text-editor\" data-id=\"dc32b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Deekorp LTD. maintains effective and transparent procedures for the reasonable and prompt handling of complaints\/grievances received from Clients and keeps records of each complaint\/grievance as well as the actions are taken to remedy took the situation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-098487d elementor-widget elementor-widget-heading\" data-id=\"098487d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. DEFINITION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ad874b elementor-widget elementor-widget-text-editor\" data-id=\"8ad874b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A complaint\/grievance is an expression of dissatisfaction regarding the investment and\/or ancillary services provided to the Clients by the Company.<\/p><p>The complaints\/grievances must be directed by the Client to the Company\u2019s Compliance Department by filling out the relevant information on the contact us form (<a href=\"\/contact-us\/\">Contact Us<\/a>) and\/or submit to the Company by email: <a href=\"mailto:info@deekorp.com\"><span class=\"elementor-icon-list-text\">info@deekorp.com<\/span><\/a><\/p><p>In case the Company receives a notice through the line of communication established by the Company to receive complaints, but which does not fall within the definition of \u2018complaint\u2019 above and can be characterized as an enquiry; this shall be categorized as an enquiry rather than a complaint and will be forwarded to the relevant department to be handled accordingly. The complainant maintains the right to request for the re-classification of his enquiry as a complaint.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efb142d elementor-widget elementor-widget-heading\" data-id=\"efb142d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. PROCEDURE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-042dccc elementor-widget elementor-widget-text-editor\" data-id=\"042dccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Compliance Department shall efficiently handle any complaint\/grievance received by the Clients. In case the complaint\/grievance involves the Compliance Department, the complaint\/grievance shall be handled by the Management.<\/p><p>Further to the above, the Compliance Department shall follow the procedure depicted below when handling Client complaints\/grievances:<\/p><ol><li>Once the Client files a complaint, an electronic acknowledgement of receipt will be sent to the email address of the Client to ensure that the Company has received the complaint and is currently working on a resolution. The Company should also provide to the Client via this email a reference number (ticket number) of the complaint for future reference.<\/li><li>The Company upon examining the complaint\/grievance and upon reaching a decision in this respect, shall reply to the Client with the remedial actions to be taken or provide further clarifications, and the reasoning behind the Company\u2019s decision, as applicable.<\/li><li>\u00a0The Company shall reply to the said complaint\/grievance (depicting also the remedial measures or clarifications furnished to the complainant).<\/li><\/ol><p>The Company shall document and keep in its records the following information:<\/p><ul><li>The identity of the Client who filed the complaint\/grievance;<\/li><li>The date of receipt of complaint\/enquiry\/grievance;<\/li><li>The subject and full description of the complaint\/enquiry\/grievance;<\/li><li>The remedial action taken and\/or further clarifications provided to the Client.<\/li><\/ul><p>The Compliance Department shall make every effort to resolve the complaint\/grievance within seven (7) business days. When deemed necessary, the Compliance Department shall submit to the Management the aforementioned details, for further investigation. In this case, the Company might take additional time to finalize the reply and therefore it shall duly notify the complainant about the causes of the delay and indicate when the Company\u2019s investigation is likely to be completed<\/p><p>The Management shall investigate further and coordinate with relevant personnel of the Company to attend to the subject of the complaint\/grievance. A final response or a holding response will be sent to the complainant explaining the findings of the investigation. Where a holding response is warranted, the Company shall state the reasons why it has not been able to resolve the complaint\/grievance and provide an indication of the time needed to resolve the issue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46fa8f5 elementor-widget elementor-widget-heading\" data-id=\"46fa8f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. REPORTING AND RECORD KEEPING<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab17387 elementor-widget elementor-widget-text-editor\" data-id=\"ab17387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All decisions related to Clients\u2019 complaints\/grievances shall be communicated to Clients in writing and copies shall be retained by the Compliance Department.<\/p><p>In case the Company receives a notice through the line of communication established by the Company to receive complaints, but which does not fall within the definition of \u2018complaint\u2019 above and can be characterized as an enquiry; this shall be categorized as an enquiry rather than a complaint and will be forwarded to the relevant department to be handled accordingly. The complainant maintains the right to request for the re-classification of his enquiry as a complaint.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eef6ec6 elementor-widget elementor-widget-heading\" data-id=\"eef6ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. COMPLAINTS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d4c96 elementor-widget elementor-widget-text-editor\" data-id=\"f4d4c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please leave your complaints here. <a href=\"\/complaints\/\">Complaints<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaint Management Deekorp LTD. maintains effective and transparent procedures for the reasonable and prompt handling of complaints\/grievances received from Clients [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8445","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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